Transdev QLD drives to compliance.

  • Products used: Rapid Induct and Rapid Contractor
  • 900 employees Australia wide
  • Transport Industry
  • Offices in every major Australian City plus regional locations in Queensland and NSW



3 Million


8 Million

Customer Journeys

Transdev QLD is an innovative and dynamic international company operating buses and ferries throughout Queensland. The Transdev safety charter holds safety as its credo and number one priority, underlining every activity undertaken throughout the organisation and its sites.

Carrying almost 3 million passengers each year and employing more than 900 workers as well as numerous contractors, Transdev Queensland is committed to the health and safety of all employees and customers.

Managing contractor compliance and inductions proved to be the challenge for Transdev. With employees and contractors working side by side on sites and operating the buses and ferries, the process for induction and pre-start training was very time consuming & inefficient as a result.

Collecting, recording and storing evidence of worker and contractor licenses was not the only challenge. Furthermore, there was a significant business risk to the business if the process of sighting worker competency certificates and licenses was not thoroughly carried out and recorded.

Incidents such as a contractor involved in a near miss being found to be unlicensed to drive a 2 axle vehicle, posed a risk within the business that had to be solved.

Safety notices were frequently issued to contractors with incidents.

The yearly cost saving just in wages for managing contractors has decreased by 92% alone.

Transdev QLD implemented Rapid Induct and Rapid Contractor Management in order to address the challenge of managing contractor compliance and inductions. Previously their process was ineffective and time consuming involving site face to face inductions with the collection, sorting and filing of the related contractor documents and licenses.

Implementing Rapid Induct for online inductions has provided Transdev QLD with the ability to induct workers before site arrival ensuring the safety culture as well as policies and procedures are being communicated effectively and in a standardized manner. Workers are able to complete their training at a time and location that is convenient to them and on any device with an internet connection including mobile phone.

Rapid Contractor Management was also implemented and now forms the basis of a robust contractor management system which collects and stores contractor information including licenses and insurances.

Transdev QLD now induct contractors and collect contractor documents online such as licenses and insurances. Contractors swipe in on arrival and the system checks for their compliance status before approving site access.Retrieval of contractor and inductee data is able to be accessed via the online system or by using the Rapid Induct App when out on site for immediate on the spot checking of contractors.

With the implementation of a more robust system, Transdev QLD is now receiving glowing reports during the auditing process. The online database is fully supporting the organisation’s policies and procedures and provides management with excellent transparency of all data.

Since going “live” with the system, on site compliance has increased from 40% to 99.7%, risk has been reduced and the rate of safety notices being issued has dramatically fallen (with only one notice issued in the last 12-18 month period).

On site compliance has increased from 40% to 99.7%

Our Products

We have a variety of solutions to fulfill your business needs.

Rapid Contractor Management

Manage the entire lifecycle of contractors and suppliers from a centralised location. Track expiry dates and ensure compliance with Workplace Health and Safety laws.

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Rapid Auditor

A system that automates audit management. It allows you to register tasks, automate reminders and complete audits and inspections from any device.

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Rapid Risk

Identify and assess any type of risks in a risk matrix and efficiently develop action plans to deal with uncertain events.

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Rapid Permit to Work

Gain control over high safety risk activities and meet workplace safety regulations. Submit, approve and track work permits online.

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Rapid Induct

Create and deliver unlimited online courses. Get your employees and contractors trained, compliant, inducted and on the job faster.

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Rapid Incident Reporting

Centralise all details related to an incident, assign corrective actions, and send automatic notifications to the correct personnel.

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Rapid Access

Streamline your visitor sign in sign out process. Ensure only compliant personnel have access to your site. Track who is onsite and see records in real-time.

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Our API allows clients to integrate other 3rd party systems with their RG system. For example, our API can be used to integrate HR, Asset Management and Work Order software with us.