Transport and logistics company prioritises compliance of contractors and incident reporting
SCT Logistics is an independent, national multi modal transport and logistics company with over 30 years of experience in transport services.
SCT provides Australia’s most efficient and independent freight services including rail to road, dry freight, refrigerated or bulk. An Accredited Railway Operator and Infrastructure Manager, SCT Logistics can operate trains and infrastructure in Victoria, South Australia, New South Wales, Western Australia and Queensland. SCT considers safety to be paramount and is pro-active in providing a workplace that encourages, stimulates and embraces health and safety within all of its operations.
- National multi modal transport and logistics company
- Established in 1974
- 900 employees Australia wide
- A leading rail to road, dry freight, refrigerated or bulk freight service provider
- Offices in every major Australian City plus regional locations in Queensland and NSW
Safety Culture is a priority within the business and executive management required a solution that would address two main aspects of work health and safety management within the business:
- inductions and training
- the management of incidents
Training and inductions for the entire workforce needed an approach to suit both contractors and employees and with operations spread across multiple sites, the challenge was to ensure quality of training as well as consistency. With the reporting of incidents, executive management required a solution that would ensure incidents were reported, investigated and managed appropriately all whilst allowing senior management full visibility of data across the organisation.
“The Rapid Global reporting within the Rapid Incident and Rapid Induct Systems is used during Senior Management Review meetings to assist the executive team to identify, assess, evaluate and set goals to achieve on-going improvement and promote a positive safety culture.”
– Chris Curran
National Manager – Accreditation, Compliance and Safety – SCT Logistics
Rapid Induct is the primary induction system for SCT Logistics and provides online training to workers on safety culture, procedures and responsibilities.
Able to be completed online, this induction and training system enables new employees or contractors to complete the training prior to entering site or whenever required. The online aspect provides administrators instant ability to issue training on an as needs basis as well as full editorial control over content.
A focus on training of workers at all levels of the business drives continual improvement with more e-learning courses introduced on an ongoing basis.
Rapid Incident Reporting is now an integral part of the business’ safety management system and has seen a “pleasing” and significant increase in the actual reporting of the incidents, near misses and hazards, resulting in more effective trend reporting and earlier intervention to prevent recurring incidents.
Accordingly the business has seen a 30% reduction in injury incidents.
“The business holds 8 primary types of Legislative Australian Standard and Industry auditing where incident, near miss and hazard reporting is a standing audit agenda item. Since introducing the Rapid Incident Reporting in 2011, the feedback from regulators and auditors has been positive.”
– Chris Curran
SCT Logistics National Manager – Accreditation, Compliance and Safety
For Schweppes Australia, the technology introduced to manage workplace induction training and the contractor compliance information and documentation has transformed their processes from a heavily manual and time consuming one to an auditable and robust system.
“Rapid Induct and Rapid Contractor Management are proven systems and can be tailored to the way our company operates. With emails and reminders being automatically sent to contractors, as well as tracking of insurance expiry dates and right up to ID swipe cards….you can’t get more technologically advanced than that!”
Schweppes Australia continues to supplement the online induction with face to face training by providing a site orientation walk around upon the worker’s arrival.
“The online induction through Rapid Induct saves time and resources for our business. The face to face orientation is a reinforcement of the information provided to the worker and backs up the online training.”
During normal operations and when needed, management will use the online induction system to request contractors resit the safety induction. This occurs in situations where further education is deemed necessary on important safety issues such as the policies regarding the use of the mobile phone whilst driving.
Contractor compliance levels are much higher and the business as a whole has been able to reduce the risk of engaging non-compliant contractors. With Rapid Contractor Management collecting and storing insurance information, the business now is confident of all contractor insurance information being tracked. Expiring insurance certificates trigger alerts in the system and email notifications are sent to the contractor to alert them to action and update their insurance information.
The latest phase of roll out for Schweppes Australia has been the Rapid Visitor Access System at the Laverton Victoria site. This touchscreen sign in / sign out system is able to alert host employees when their visitor arrives, provides the Site Manager with an evacuation list and logs all site visitor information.
“Knowing who is on site and when they arrived is a big benefit for the business especially in managing emergency evacuations.”
– Tony Garing
Health and Safety Systems Manager, Schweppes Australia/ Asahi
Rapid Induct is an award winning online learning management system providing more than just online course delivery. With features such as document delivery and collection, Rapid Induct provides your organisation with the ability to ensure resources, such as site maps and safety documents, are consistently accessible by users. Safety documents are accessible by the worker 24/7 by simply logging in with their password.
Rapid Incident Reporting
Rapid Incident Reporting is an online, fully hosted system for the management of the incident reporting process. Providing a reporting mechanism for all incidents within the workplace, the system allows anyone from within the business to report an incident. Providing your business with the tools to report, manage and track incidents from reporting through to investigations and completing of corrective actions.
Rapid Contractor Management
Rapid Contractor Management is is the most efficient way for businesses to collect contractors’ documentation to ensure they are compliant with legislation. Rapid Contractor Management is a fully hosted online software system designed to manage every aspect of contractor operations, from pre-qualification and license collection, through to ongoing performance management.